eNomad Affiliate Program – Terms and Conditions

Version: 12 November 2026

eNomad · Frankfurter Str. 98c · 65428 Rüsselsheim am Main · Germany
Email: help@enomad.io · Legal Notice

1. Operator, scope and contractual relationship

These eNomad Affiliate Program Terms ("Terms") apply to persons and businesses applying for or participating in the eNomad referral program ("Affiliates"). The program is operated by eNomad, Germany ("eNomad", "we" or "us"), using the GoAffPro platform. The party operating eNomad is identified in the eNomad Legal Notice. These Terms regulate referral and commission relationships, not customer purchases. Customers purchasing travel eSIMs are subject to the separate eNomad Customer Terms and Refund Policy; mandatory consumer rights remain unaffected.

2. Application and approval

Participation is limited to adults with legal capacity and legally represented business entities. Applicants must provide accurate identity, contact, website/social-channel and payment information where requested. Application alone does not establish an Affiliate relationship or an entitlement to commissions. Each application is reviewed individually; only expressly approved accounts are authorized to participate. eNomad may decline an application on objective suitability, fraud, legal-compliance or brand-safety grounds. An applicant may withdraw their application at any time.

3. Independent status

Affiliates are independent contractors and may not bind eNomad to any customer or supplier agreement, present themselves as an authorized employee, issue official warranties or act as eNomad customer support. Affiliates are responsible for their own business operations, promotional expenses and applicable taxes. No minimum income or sales volume is guaranteed.

4. Approved referral links and attribution

An approved Affiliate may use their assigned GoAffPro referral links and identifiers only in permitted channels. Attribution depends on the relevant referral being recorded by the program, the applicable tracking period, browser settings, legally required consent and any subsequent valid referral under the program's actual attribution rules. The intended pilot attribution window is seven days; eNomad will confirm the currently configured attribution period to each Affiliate before activation. Attribution is not guaranteed if tracking is declined, blocked or technically unavailable. Forced cookie placement, cookie stuffing, fabricated clicks and attribution manipulation are prohibited.

5. Commission rate and calculation

The standard pilot commission is 5% of the eligible product sale amount after customer discounts and excluding VAT or comparable sales taxes, refunded amounts and other non-commissionable charges. A different commission rate or exclusion applies only if communicated and accepted in writing before the relevant referral. The program may exclude individual products where the Affiliate has been informed before promotion. An Affiliate's portal figures may initially be provisional; confirmed Shopify order/payment records and necessary adjustments govern the final calculation. If tax or discount handling in automated reporting differs from these Terms, it must be corrected before payment.

Commission is not payable on unpaid or cancelled purchases, returned or refunded amounts, payment reversals, fraudulent orders, zero-value or internal test orders, self-referrals, unapproved advertising activities or orders that cannot lawfully be attributed. Partial refunds lead to proportionate adjustments. If a commission was paid in error, any lawful correction will be transparently documented and resolved fairly with the Affiliate.

6. Customer vouchers and promotions

The eNomad Affiliate Program pilot provides for a standard 5% discount for eligible customers who redeem an active, Affiliate-specific referral coupon expressly issued by eNomad. An approved Affiliate earns the separately agreed standard 5% referral commission on a qualifying purchase attributed to the Affiliate, calculated after the customer discount in accordance with Section 5. The 5% customer discount and 5% Affiliate commission may therefore apply to the same eligible sale. A customer discount is available only while the relevant referral coupon is active and valid in the store, and is not applied merely because an Affiliate registration was submitted.

Each issued coupon may be subject to disclosed product eligibility, customer eligibility, validity, redemption, usage and non-combination rules established in the store at the time of purchase. Affiliates may advertise only their own active codes and the associated current terms. Codes must not be combined with other discounts unless expressly permitted. Coupon scraping, fake referrals, self-referrals and unapproved promotions are prohibited. eNomad may correct or reject an ineligible discount or improperly attributed referral in accordance with applicable law.

7. Verification, settlement and payment

Referral records are provisional until eNomad has checked that orders are genuine, paid and not subject to cancellation, refunds, payment disputes or other lawful exclusions. Commissions are reviewed for settlement monthly. Any commission hold period, payment minimum and supported payout method must be provided to the Affiliate before approval in the individual program schedule or portal onboarding information; no unconfirmed amount or waiting period is incorporated into these Terms. Payment is made in EUR using an agreed supported method after the amount becomes payable and the Affiliate has provided the legally necessary payment and tax information. Undisputed legally due balances will not be arbitrarily forfeited on termination. Affiliates may query their statements by emailing help@enomad.io.

8. Marketing rules and commercial disclosures

Affiliates must comply with applicable advertising, consumer, competition, intellectual-property, data-protection and platform requirements. The commercial relationship and Affiliate links must be clearly identifiable as advertising wherever legally required. Information about eSIM compatibility, destinations, network access, activation, data volume, validity, prices, unlimited plans, daily speed limits, fair-use restrictions and hotspot use must be accurate and current; eNomad does not guarantee connectivity or speeds everywhere.

• Do not send unsolicited commercial emails or messages, or acquire lists without a lawful basis.
• Do not impersonate eNomad, create confusingly similar websites or accounts, or claim official customer-support authority.
• Do not bid on eNomad trademarks or close variants in paid search without prior written authorization.
• Do not use forced redirects, automated referrals, cookie stuffing, self-referrals, fabricated transactions or deceptive incentives.
• Do not publish coupons, cashback claims or price offers not expressly approved by eNomad.
• Do not use third-party imagery, logos or content unless licensed and authorized for the relevant use.

9. Materials and intellectual property

eNomad retains its intellectual-property rights. An approved Affiliate receives a limited, non-exclusive, non-transferable and revocable permission to use promotional materials explicitly supplied or approved for the Program. The permission ends on termination. Third-party materials remain subject to their respective licenses. Affiliates must remove or correct outdated or misleading promotions promptly on reasonable notice.

10. Customer orders and support

Customers generally purchase directly from eNomad. Orders, digital eSIM delivery and customer support remain with eNomad under the applicable customer policies. Affiliates may not issue refunds or promise compensation on eNomad's behalf. Product questions and complaints should be referred to help@enomad.io. Statutory customer rights are not reduced by an Affiliate referral.

11. Personal data and tracking

The parties shall comply with applicable privacy and electronic-communications law. In particular, referral tracking involving non-essential cookies or similar technologies requires prior consent where legally necessary; inability to lawfully track a referral may prevent commission attribution. Affiliates are responsible for their own privacy notices, disclosures, marketing permissions and data-security practices. eNomad's Affiliate Program Privacy Notice supplements its general Shop Privacy Policy.

12. Abuse, suspension and termination

eNomad may investigate suspected fraudulent referrals, serious advertising violations and security incidents and may temporarily suspend accounts where proportionate and reasonably necessary. Either party may terminate participation on 14 days' written notice; immediate termination for good cause, including serious fraud, remains available. Following termination, Affiliates must stop representing themselves as approved eNomad partners and remove unauthorized branded material. Legitimately earned, verified commission entitlements remain payable subject to applicable law and agreed settlement terms.

13. Liability

Mandatory statutory liability remains unaffected, including liability for intent, gross negligence or injury to life, body or health. In cases of simple negligence, liability may be limited to foreseeable damage typical of the contract for breach of an essential contractual obligation, insofar as such a limitation is lawful. Neither party guarantees specific earnings, campaign results or uninterrupted third-party software availability.

14. Changes, governing law and contact

Material changes affecting commissions or other essential program terms will be notified to approved Affiliates in reasonable time before they take effect; new conditions will not retrospectively reduce validly earned commissions. Where legally required, express acceptance will be obtained. German law applies, subject to mandatory legal protections. Any agreement on jurisdiction applies only where legally permissible. Invalid provisions do not affect the remaining provisions insofar as legally permissible.

Questions, contract notices and commission disputes: help@enomad.io.